# Human Cloud
> Human Cloud is a marketplace connecting companies with workforce solutions. Find guides on sourcing, RFPs, briefs, partner management, and more.

## Support Documentation

### Getting Started
- [Creating Your Account](https://humancloud.com/support/getting-started/creating-your-account): Sign up for Human Cloud as a buyer, solution provider, or partner.
- [Navigating Human Cloud](https://humancloud.com/support/getting-started/navigating-human-cloud): A quick tour of the main sections and how to find your way around.

### Partners
- [What is a Partner?](https://humancloud.com/support/partners/what-is-a-partner): Understand partner types, delegations, permissions, and how partners fit into the Human Cloud platform.
- [Creating a Partner Account](https://humancloud.com/support/partners/creating-a-partner-account): How partners get onboarded and set up on Human Cloud — from invitation to first action.
- [Inviting a Partner](https://humancloud.com/support/partners/inviting-a-partner): How buyer organizations invite partners, manage permissions, and control partner access.
- [Partner Notes](https://humancloud.com/support/partners/partner-notes): How partners use personal and shared notes to annotate solutions, shortlists, and briefs.
- [Sending RFPs on Behalf of Clients](https://humancloud.com/support/partners/sending-rfps-for-clients): How partners create and manage RFPs for their buyer clients, and how to share them.

### For Buyers
- [My Cloud Workspace](https://humancloud.com/support/for-buyers/my-cloud-workspace): Your personal hub for managing solutions, shortlists, briefs, and your buyer profile.
- [Saving Solutions to My Cloud](https://humancloud.com/support/for-buyers/saving-solutions): How to save solutions you find on Human Cloud so you can come back to them later.
- [Searching & Discovering Solutions](https://humancloud.com/support/for-buyers/searching-and-discovering-solutions): How to find, filter, and evaluate solutions on the Human Cloud marketplace.
- [Organizing Solutions with Shortlists](https://humancloud.com/support/for-buyers/shortlists): Create named lists to group, compare, and track solutions for specific projects or evaluations.
- [Creating & Managing Shortlists](https://humancloud.com/support/for-buyers/creating-and-managing-shortlists): Build curated lists of solutions, compare them side by side, and share with your team.
- [Sending Briefs & RFPs](https://humancloud.com/support/for-buyers/sending-briefs-and-rfps): How to create and send requests for information or proposals to solutions, and track their responses.
- [Saving Solutions & Notes](https://humancloud.com/support/for-buyers/saving-solutions-and-notes): Bookmark solutions to your personal library and add notes for your evaluation.
- [Briefs: Requesting Custom Quotes](https://humancloud.com/support/for-buyers/briefs-overview): What briefs are, how to send them, and how they differ from RFPs and engagements.
- [Using the Cart](https://humancloud.com/support/for-buyers/using-the-cart): Collect solutions as you browse and take bulk action on them.
- [Comparing Solutions](https://humancloud.com/support/for-buyers/comparing-solutions): Use comparison tables to evaluate solutions side by side across key attributes.
- [Engagements](https://humancloud.com/support/for-buyers/engagements): How to initiate and track engagements with solutions on Human Cloud.
- [RFPs: Overview](https://humancloud.com/support/for-buyers/rfp-overview): What RFPs are, who they're for, and how they fit into your sourcing workflow on Human Cloud.
- [Creating & Managing RFPs](https://humancloud.com/support/for-buyers/creating-and-managing-rfps): Step-by-step guide for buyers: create an RFP, select solutions, review responses, and manage sharing.
- [Engagements: Managing Services & Contracts](https://humancloud.com/support/for-buyers/engagements-overview): How to create and manage engagements — formal working relationships with solutions on Human Cloud.

### For Solutions
- [Claiming Your Solution Profile](https://humancloud.com/support/for-solutions/claiming-your-solution-profile): How to find and claim your existing solution profile on Human Cloud.
- [Creating a New Solution Profile](https://humancloud.com/support/for-solutions/creating-a-new-solution-profile): How to create a new solution listing on Human Cloud from scratch.
- [Managing Your Solution Dashboard](https://humancloud.com/support/for-solutions/managing-your-solution-dashboard): A guide to the Solution Dashboard tabs — editing your profile, tracking leads, and growing your presence.
- [Understanding HC Score & Badges](https://humancloud.com/support/for-solutions/understanding-hc-score-and-badges): How your HC Score is calculated and how badges are awarded.
- [Managing Your Team](https://humancloud.com/support/for-solutions/managing-your-team): Invite team members, assign roles, and manage access to your solution dashboard.
- [Responding to Briefs & RFPs](https://humancloud.com/support/for-solutions/responding-to-briefs-and-rfps): How to receive, review, and respond to buyer requests as a solution provider.
- [Business Cases & Reviews](https://humancloud.com/support/for-solutions/business-cases-and-reviews): How to add success stories, collect reviews, and build social proof for your solution profile.
- [Sharing & Embedding Your Profile](https://humancloud.com/support/for-solutions/sharing-and-embedding): Share your Human Cloud profile and embed badges, scores, and profile cards on your website.
- [Solution Pricing Tiers](https://humancloud.com/support/for-solutions/solution-pricing-tiers): Understand the Free, Growth, and Enterprise tiers for solution providers on Human Cloud.
- [AI SDR Agent — Your Dedicated Sales Development Rep](https://humancloud.com/support/for-solutions/ai-sdr-agent-overview): How Human Cloud's AI SDR Agent finds, scores, and delivers qualified leads directly to your outbound tools.
- [Responding to RFPs](https://humancloud.com/support/for-solutions/responding-to-rfps): Step-by-step guide for solutions: receive an RFP, write answers, attach files, and manage conversations with buyers.
- [Setting Up Your Ideal Customer Profile (ICP)](https://humancloud.com/support/for-solutions/setting-up-your-icp): Step-by-step guide to configuring your AI SDR Agent's ICP so leads match your target buyers.
- [Understanding Lead Scoring and HC Signals](https://humancloud.com/support/for-solutions/lead-scoring-and-signals): How Human Cloud scores leads using ICP matching and behavioral signals that only HC can provide.
- [Connecting Your Outbound Tools](https://humancloud.com/support/for-solutions/connecting-outbound-tools): How to automatically deliver scored leads to Slack, Zapier, Make, Google Sheets, HubSpot, or any webhook.
- [Managing Your Leads](https://humancloud.com/support/for-solutions/managing-your-leads): How to boost, suppress, export, and act on leads from the AI SDR Agent.
- [AI SDR Agent — Frequently Asked Questions](https://humancloud.com/support/for-solutions/ai-sdr-agent-faq): Common questions about the AI SDR Agent, lead scoring, integrations, and pricing.

### Account & Settings
- [Managing Your Profile](https://humancloud.com/support/account-settings/managing-your-profile): Update your personal information, profile picture, and privacy settings.
- [Notification Preferences](https://humancloud.com/support/account-settings/notification-preferences): Control which emails and alerts you receive from Human Cloud.
- [Organizations & Teams](https://humancloud.com/support/account-settings/organizations-and-teams): How organizations work on Human Cloud and how to manage team members.
- [Billing & Pricing](https://humancloud.com/support/account-settings/billing-and-pricing): How billing works on Human Cloud — what's free, what's paid, and how to manage your subscription.
- [Security & Privacy](https://humancloud.com/support/account-settings/security-and-privacy): How your data is protected and what privacy controls are available.

### FAQ & Troubleshooting
- [Common Questions](https://humancloud.com/support/faq/common-questions): Answers to the most frequently asked questions about Human Cloud.
- [Troubleshooting](https://humancloud.com/support/faq/troubleshooting): Solutions to common issues with login, profiles, briefs, and more.
- [HC Verification: what the verified badge means](https://humancloud.com/support/faq/hc-verification): What the HC Verified badge means on kudos, customer relationships, and business cases — how verification works and how to request it.