Leaders,

Staffing Industry Analysts (SIA) President Ursula Williams discusses how staffing and workforce solutions continue to evolve, and how that evolution prompted the reimagination of SIA’s award-winning event. The last five years have brought unexpected swings, and Ursula explains why this feels like a true inflection point, how AI and automation are transitioning from buzz to everyday tools, and why speed and quality now determine who wins.

She shares what SIA is seeing across the supply chain, why remote work reshaped competition, and how executives are balancing optimism with real constraints. We also explore SIA’s reimagined CollaborationX, a reimagination reflecting the market’s shift beyond gig models toward a broader, tech-driven ecosystem, and practical ways leaders can stay ahead of what’s next.