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Delmar GardensThe customer this was delivered for.Action CenterSave this case, request the same outcome from Shiftkey, share it, or get in touch.

Reduced 90% Unfilled Shifts and Delivered 239% More Shift Requests

Delmar Gardens, founded in 1965, provided healthcare services to over 4,000 seniors across multiple states. The organization struggled to meet resident care needs without external workers. Their local staffing agency could no longer meet their needs, which intensified coverage gaps. Delmar Gardens implemented SAMI, which connected its talent marketplace to OnShift workforce management software. The organization created a more modern, flexible workforce. It used tools such as Favorites to re-engage trusted professionals. It also used Admin Assist to automate scheduling. The implementation increased employee shift requests and improved staffing coverage. Unfilled shifts dropped substantially, and reliance on staffing agencies decreased. Employee utilization rose, helping Delmar Gardens better align available staff with resident care needs.

Delivered by

Shiftkey

Delmar GardensThe customer this was delivered for.Action CenterSave this case, request the same outcome from Shiftkey, share it, or get in touch.

Reduced 71% Agency Usage and Achieved 90% Fewer Unfilled Shifts

Delmar Gardens, founded in 1965, provided healthcare services to over 4,000 seniors across multiple states. The organization struggled to meet resident care needs without external workers. Its local staffing agency could no longer meet staffing demands. As a result, filling shifts consistently became increasingly difficult. The organization implemented SAMI, which connected its marketplace staffing workflow with OnShift workforce management software. This integration supported a more modern, flexible workforce approach. Delmar Gardens used Favorites to re-engage trusted professionals. It also used Admin Assist to automate scheduling. After implementation, Delmar Gardens significantly improved shift coverage and reduced reliance on agency labor. Employee engagement in picking up shifts increased substantially. The organization increased employee utilization while decreasing agency usage. Several buildings also increased census.

Delivered by

Shiftkey