Forest Grove Rehabilitation and Care CenterThe customer this was delivered for.Achieved 100% Shift Fill Rate and Saved Posting Time to 30 Seconds
Key results
- 100% shift fill rate for posted shifts
- 30 seconds to post a shift
- 2 minutes to fill last-minute call-outs
A 120-clinician skilled nursing facility in Forest Grove, Oregon struggled with understaffing during weekends and last-minute call-outs. The facility’s administrator spent hours manually coordinating schedules across multiple staff members. These gaps created ongoing pressure to keep shifts covered. The facility implemented a staffing platform to streamline shift posting and coverage. Shift posting was simplified so schedules no longer required hours of manual coordination across staff. The new workflow supported faster responses when last-minute call-outs occurred. The facility achieved a 100% fill rate for posted shifts. Shift posting was reduced from hours of manual coordination to 30 seconds. Last-minute call-outs were filled within 2 minutes, helping prevent weekend staffing gaps and reducing scheduling burden.
Nursa