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2 business cases for Harbor House Ministries

Achieved 15% Increase in Employee Hours and 90% Satisfaction
Key results
- 15% increase in employee hours via prioritizing employees for open shifts
- 90% employee satisfaction via using SAMI
Harbor House Ministries provided individualized residential care for adults with complex needs. An agency they had been using unexpectedly stopped operating in their area. They needed a new way to cover open shifts while supporting their existing workforce. They also wanted dependable professionals their staff could trust. They adopted SAMI to address shift coverage needs after the agency exit. The platform helped them prioritize their own employees for open shifts. It also helped them find reliable independent professionals their staff liked working with. This approach supported continuity of care while stabilizing staffing. They increased hours filled by employees and improved workforce sentiment. Employee hours increased by 15%. Employee satisfaction reached 90%. By prioritizing employees and adding trusted independent professionals, they strengthened their ability to fill open shifts.
Delivered by
Shiftkey
Achieved 15% Increase in Employee Hours and 90% Satisfaction
Key results
- 15% increase in employee hours
- 90% employee satisfaction
Harbor House Ministries provided individualized residential care for adults with complex needs. An agency they had been using unexpectedly stopped operating in their area. This disruption created a need to fill open shifts reliably while continuing to support their staff. They adopted SAMI to help cover open shifts. The platform helped them find reliable independent professionals their staff loved working with. It also prioritized their own employees for open shifts. They achieved a 15% increase in employee hours. They also reported 90% employee satisfaction. The approach helped stabilize shift coverage after the agency stopped operating in their area.
Delivered by
Shiftkey

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