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Integral Senior LivingThe customer this was delivered for.Action CenterSave this case, request the same outcome from Kevala, share it, or get in touch.

Achieved Centralized Scheduling Across 65 Communities

Integral Senior Living (ISL) operated across 25 states with 65 communities and faced scheduling complexity across the organization. With a mix of internal teams and external agency partners, ISL lacked consistency in scheduling and labor reporting. The fragmented approach made it difficult to streamline agency management and standardize reporting. ISL implemented a single scheduling system for staff, administrators, and agency workers. Agency partner reporting and invoicing were centralized into one system to reduce fragmentation. The implementation also provided real-time data to support decision-making from the C-suite to community managers. ISL moved from fragmented scheduling processes to a fully automated, insight-driven workforce strategy. The organization gained full visibility into agency usage and costs. Reporting and invoicing with agency partners became centralized, and data insights were available in real time across levels.

Delivered by

Kevala

Integral Senior LivingThe customer this was delivered for.Action CenterSave this case, request the same outcome from Kevala, share it, or get in touch.

Deployed 1 Centralized Scheduling System Across 65 Communities

Integral Senior Living (ISL) operated 65 senior communities across 25 states with a mix of internal teams and external agency partners. ISL faced scheduling chaos from fragmented systems across the organization. The organization needed to automate scheduling, streamline agency management, and bring consistency to labor reporting. ISL implemented a single scheduling system for staff, administrators, and agency workers. The solution centralized reporting and invoicing with agency partners into one system. It also provided real-time data and organization-wide visibility to support decisions from the C-suite to community managers. ISL moved from fragmented scheduling to a fully automated, insight-driven workforce strategy. The new approach delivered centralized reporting and invoicing across agency partners and improved visibility into agency usage and costs. Real-time insights supported leaders and managers across all levels of the organization.

Delivered by

Kevala