Company Cloud

PAM Health Hospital of WestminsterThe customer this was delivered for.Action CenterSave this case, request the same outcome from Nursa, share it, or get in touch.

Eliminated No-Shows and Delivered 2–3 Days’ Cancellation Notice

PAM Health Hospital of Westminster in Colorado struggled with nationwide nursing shortages and unreliable clinicians from competing PRN platforms. Staffing gaps persisted and created coverage uncertainty for the facility. No-shows and last-minute cancellations made it difficult to maintain predictable operations. The hospital partnered with an on-demand staffing platform to address persistent staffing challenges and improve clinician reliability. The approach focused on providing more dependable access to clinicians when shifts needed coverage. It also set clearer expectations around cancellation behavior and reliability. The facility eliminated no-shows and last-minute cancellations. Clinicians provided 2–3 days of advance notice when canceling. The hospital also reported shift coverage within minutes and improved clinician quality, noting more knowledge, professionalism, and skills compared to prior platforms.

Delivered by

Nursa

PAM Health Hospital of WestminsterThe customer this was delivered for.Action CenterSave this case, request the same outcome from Nursa, share it, or get in touch.

Reduced No-Shows to 0 and Delivered 2–3 Days Cancellation Notice

PAM Health Hospital in Westminster, Colorado faced persistent staffing gaps amid nationwide nursing shortages. The facility also struggled with unreliable clinicians sourced through competing PRN platforms. No-shows and last-minute cancellations created ongoing coverage uncertainty. The hospital partnered with a PRN staffing platform to address these staffing challenges. The implementation focused on improving clinician reliability and reducing disruption from cancellations. The approach also aimed to raise the overall quality and professionalism of clinicians supporting shifts. The facility eliminated no-shows and last-minute cancellations. When clinicians needed to cancel, they provided 2–3 days advance notice. Clinician quality improved compared to prior platforms, with stronger knowledge, professionalism, and skills.

Delivered by

Nursa