Company Cloud

SSM Health Saint Louis University HospitalThe customer this was delivered for.Action CenterSave this case, request the same outcome from ShiftMed, share it, or get in touch.

Saved $85M in FY2022 and $9M Annualized Med-Surg Labor Costs

SSM Health Saint Louis University Hospital faced excessive travel costs tied to 13-week contracts, which created financial strain when patient census dropped in medical-surgical units. The inflexibility of those contracts led to an oversupply of nurses during low census periods. That mismatch increased labor costs and made staffing harder to align with real-time demand. The hospital implemented direct access to an external pool of local, credentialed nurses available on demand. This approach allowed staffing levels to scale up or down based on real-time needs. It also supported continuity of care without overburdening full-time staff. The model helped avoid absorbing high overtime costs. The hospital saved $9M annualized in medical-surgical labor costs. It also saved $85M in FY2022 using on-demand workers. In addition, the hospital hired 30-40 full-time employees per quarter through the on-demand worker pipeline. These results reduced the financial strain associated with rigid, long-term travel staffing commitments.

Delivered by

ShiftMed

SSM Health Saint Louis University HospitalThe customer this was delivered for.Action CenterSave this case, request the same outcome from ShiftMed, share it, or get in touch.

Saved $85M in FY2022 and $9M Annualized Med-Surg Labor Costs

SSM Health Saint Louis University Hospital faced excessive travel costs from 13-week contracts that created financial strain during low patient census in medical-surgical units. The inflexibility of these travel contracts led to an oversupply of nurses when demand dropped. That oversupply increased overall labor costs and made it harder to align staffing to real-time patient needs. The hospital deployed direct access to an external pool of local, credentialed nurses who were available on demand. This approach allowed staffing levels to scale up or down based on real-time needs rather than fixed contract terms. It also supported continuity of care without overburdening full-time staff or absorbing high overtime costs. The hospital saved $9M in annualized medical-surgical labor costs. It also saved $85M in FY2022 using on-demand workers. In addition, the hospital hired 30–40 full-time employees per quarter through the program, supporting longer-term staffing stability.

Delivered by

ShiftMed