T-MobileThe customer this was delivered for.Delivered 85 Projects 3X Faster Using 1/3 the FTEs
Key results
- 85 projects completed
- 3X faster delivery
- 1/3 the FTEs required
T-Mobile needed to deliver a high volume of digital work while facing constraints on full-time staffing and access to hard-to-find skills. The organization also had to support a wide range of initiatives across design, development, and QA. Teams sought a way to increase delivery speed without sacrificing quality. T-Mobile established an ongoing partnership to tap an on-demand, global talent pool and run multiple simultaneous work streams. The work spanned design, development, and QA initiatives across 85 projects. Projects included GitLens enhancement, CI/CD improvements, customer switching tools, Jira reporting dashboards, security proof-of-concepts, and mobile app development for vehicle management and pet tracking. T-Mobile delivered work up to 3X faster by running parallel work streams. The model required one-third the number of traditional FTEs to deliver the same volume of output. The partnership resulted in 85 projects completed and 56 repeat engagements, demonstrating sustained adoption across multiple initiatives.
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