BoltThe customer this was delivered for.Nearly 50% Payroll Cost Reduction, 37% Lower Workload in 8 Months
Key results
- Nearly 50% reduction in payroll operating costs
- 37% reduced operational workload
- 8 months for global payroll transformation
Bolt, a global mobility super-app operating in 50+ countries, faced critical payroll accuracy and compliance challenges. Their fragmented multi-vendor stack led to growing compliance risks, including tax filing errors, late payments, and penalties, which jeopardized their operating licenses. An stretched 16-person in-house payroll team struggled with an inefficient system and unoptimized Workday integrations. With only 8 months, Bolt urgently needed to consolidate and modernize its global payroll operations. Bolt selected Papaya Global to consolidate and modernize its global payroll, replacing multiple vendors with a unified platform and managed services model. Papaya's Workforce OS was deployed across 50+ countries, integrating directly with Bolt's Workday HCM for seamless data flow. The solution included managed payroll, localized HR compliance via an in-country partner network, and cross-border payments covering 90% of Bolt's footprint. This flexible operating model was supported by dedicated Papaya advisory, ensuring a smooth eight-month migration. Bolt achieved a nearly 50% reduction in payroll operating costs through lower fees and a more efficient model. The aggressive migration deadline was met, avoiding a costly contract extension and eliminating recurring compliance penalties, late-payment charges, and incorrect tax filings. Operational workload was reduced by 37%, allowing teams to focus on strategic initiatives like tax optimization. This unified platform also supported rapid market expansion and automated data flows via Workday integration.
Papaya Global