Brookfield Health and Rehabilitation of CascadiaThe customer this was delivered for.Achieved 80-Staff Coverage While Reduced Unfulfilled Shifts
Key results
- 80 full-time staff members
A skilled nursing facility in Battle Ground, Washington with approximately 80 full-time staff members faced persistent staffing shortages. They struggled to cover weekend shifts and last-minute call-outs. These gaps made it difficult to keep staffing aligned with fluctuating census levels. The facility transitioned away from traditional agency staffing. They implemented a PRN platform to streamline shift scheduling and improve operational efficiency. The team used mobile and web access and worked with dedicated local representative support. The facility stayed fully staffed to match fluctuating census levels. They also delivered a significant decrease in unfulfilled shifts. This approach improved coverage for weekends and last-minute call-outs while supporting consistent care delivery.
Nursa