Global PeopleThe customer this was delivered for.Reduced Payment Processing to 2 Hours and Cut Banking Fees by 40%
Key results
- Reduced payment processing time from 15 hours to 2 hours
- 40% reduction in banking fees
Global People faced inefficient payment operations, spending 15 hours processing thousands of monthly payments across 8 locations on 3 continents, limiting efficiency and scalability. The company dealt with a multitude of file formats, bank requirements, and payment types, causing delays and human errors. The manual process also led to unpredictable fees from intermediary banks and a lack of payment status visibility. Ensuring on-time payments typically required operations to start three days in advance. Papaya Payments OS was implemented to streamline global payments. This solution offered automated processing, same-day delivery capabilities, and a self-service portal for contractors and employees. It eliminated manual interventions, simplified banking complexities across various countries, and provided full visibility into payment statuses through an intuitive dashboard. The system automated the entire payment process through a single-portal system. Global People optimized payment operations, reducing processing time from 15 hours to just 2 hours per pay cycle. Banking fees were cut by 40%, and administrative costs dropped significantly as less time was spent reconciling discrepancies. The company achieved same-day payments, improved payment tracking and accuracy, and enhanced employee satisfaction with instant access to payslips and personal documents. This scalable new system allowed Global People to capture a larger share of the international business services sector.
Papaya Global