Open Cloud

IRISnetThe customer this was delivered for.Action CenterSave this case, request the same outcome from Torc, share it, or get in touch.

Deployed a Digitized Client Zone in 6 Months

IRISnet, the Brussels Region telecommunications provider, needed to modernize digital services used by government institutions, public services, and citizens. Its service experience was fragmented across multiple applications. Some operations relied on Excel files or long email chains, which slowed execution and created friction for users. IRISnet also needed a client zone that non-technical users could navigate easily. Randstad Digital deployed a locally based Belgian development team to build MyIRISnet as a unified web application. The implementation consolidated multiple disparate applications into a single, user-friendly platform. The solution was built with Symfony for backend and routing and Vue.js for dynamic front-end components. It delivered comprehensive service management, including service overview, invoice management, LAN monitoring, security camera access, and malfunction reporting, with an accessibility-first design. The completely digitized client zone was deployed within 6 months. Users provided enthusiastic feedback from launch. Processes that previously required Excel files or email chains were completed in just a few clicks. The unified application improved day-to-day usability by bringing key services into one accessible interface.

Delivered byVerified outcomeThe customer confirmed this result through Human Cloud verification — it is not the vendor’s own account of it.

Torc

IRISnetThe customer this was delivered for.Action CenterSave this case, request the same outcome from Torc, share it, or get in touch.

Delivered 6-Month Deployment of a Single Unified Digital Client Zone

IRISnet, the Brussels Region telecommunications provider, needed to modernize its digital services for government institutions, public services, and citizens. The existing experience relied on multiple disparate applications that were difficult to navigate and manage. Many operational tasks depended on Excel files or long email chains, creating friction for both users and administrators. A locally based Belgian development team was deployed to build MyIRISnet, a unified web application that consolidated several tools into one platform. The solution was built with Symfony for backend and routing and Vue.js for dynamic front-end components. It delivered a digitized client zone with an accessibility-first design so non-technical users could use it with ease. The fully digitized client zone was deployed within 6 months. Users provided enthusiastic feedback from launch. Operations that previously required Excel files or email chains were completed in just a few clicks through the unified platform.

Delivered byVerified outcomeThe customer confirmed this result through Human Cloud verification — it is not the vendor’s own account of it.

Torc

IRISnetThe customer this was delivered for.Action CenterSave this case, request the same outcome from Randstad Professional | Yacht, share it, or get in touch.

Delivered 6-Month Deployment of 1 Unified Digital Services Platform

IRISnet, the Brussels Region telecommunications provider, needed to modernize its digital services for government institutions, public services, and citizens. Existing services were spread across multiple disparate applications, which complicated access and management. The organization required a more unified, user-friendly way to deliver and manage services. A locally based Belgian development team was deployed to build MyIRISnet, a unified web application that consolidated multiple applications into a single platform. The solution was built with Symfony for backend and routing, and Vue.js for dynamic front-end components. The implementation focused on providing comprehensive service management features with an accessibility-first design. The initiative delivered a single unified platform that replaced multiple applications. Operations were streamlined from relying on Excel files or email chains to completing tasks in a few clicks. The platform saw positive user adoption from launch and improved how services were accessed and managed across user levels.

Delivered by

Randstad Professional | Yacht