IdentityThe customer this was delivered for.How Identity Manages 3,000 Freelancers for Mega Events Like The Coronation of HM King Charles III
Key results
- 3,000 freelancers managed globally
- Onboarding reduced from 3 days to 20 minutes
- 800 contractors onboarded for COP28 alone
Identity faced the monumental task of compliantly managing nearly 3,000 freelancers during high-profile global events like The Coronation of HM King Charles III and the first-ever global AI Safety Summit. Before adopting Worksuite, Identity relied on spreadsheets and disjointed systems, with onboarding taking up to three days per contractor and IR35 compliance spread across multiple tools. Worksuite transformed Identity's contractor management into a centralized command center. The platform streamlined IR35 screening, centralized all freelancer data and documents, and automated onboarding workflows. Identity onboarded 800 contractors for COP28 alone within weeks of winning the project. Onboarding time dropped from up to three days to as little as 20 minutes per contractor. The time saved from onboarding and classifying 2,000 contractors amounts to at least 8,000 hours saved — potentially up to 48,000 hours. Identity now has full compliance with local labor laws, secure centralized document storage, and API integrations that automate tasks like auto-provisioning email accounts.
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