JeppesenThe customer this was delivered for.95 Directly Sourced Hires With 75% Converted to Permanent Contracts
Key results
- 95 directly sourced hires
- 75% of directly sourced hires converted to permanent contracts
- 3,200 employees across 18 locations on 4 continents
Jeppesen’s Global Navigation Services (GNS) department needed to implement a direct sourcing strategy in Poland to improve recruitment, attract top talent, and strengthen employer brand visibility. The effort was complicated by coordinating recruitment and assessment centre programs across multiple locations. They also needed to improve the manager experience with a streamlined, user-friendly process. In addition, they had to remain compliant with taxation and local labour legislation while hiring in a competitive market. After a successful MSP programme launch in February 2019, Jeppesen outsourced GNS’s full recruitment and assessment centre programme in Poland. A custom branded direct sourcing approach was implemented to increase candidate attraction and build the GNS employer brand. CXC managed the Beeline VMS to streamline onboarding, invoicing, and payroll processes. The team also used talent pool technologies (including Elevate Direct) and set up a dedicated Confluence intranet page to support day-to-day contractor management and guidance. The direct sourcing model implemented in 2019 produced measurable hiring outcomes and supported ongoing program expansion planning. Jeppesen completed 95 directly sourced hires, and 75% of those hires converted to permanent contracts. The approach also improved invoicing efficiency and enabled accurate spend data tracking, supporting better financial management. Compliance with taxation and local legislation was maintained while manager interactions and decision-making were streamlined.
CXC