Pet Poison HelplineThe customer this was delivered for.Deployed 1 Fractional CMO and Delivered a Formal Marketing Function
Key results
- 1 Fractional CMO deployed
- 20 years of organic growth supported with a formal marketing foundation
Pet Poison Helpline had grown organically for nearly 20 years through referrals and word of mouth. The organization lacked a formal marketing strategy and dedicated resources. This made it difficult to justify marketing investment and build a scalable foundation to support continued growth. A Fractional CMO was deployed to assess the current state and build the business case for marketing investment. The engagement developed a marketing team structure and job descriptions and interviewed final candidates. It also created an integrated strategy spanning brand architecture, website, social media, and content. The work established Pet Poison Helpline’s first formal marketing function after nearly 20 years of organic growth. A complete marketing strategy and defined brand architecture were delivered. Team structure and hiring were completed to support continued growth.
Authentic