Matthew Mottola: I love that framing. Now I want to get very detailed into healthcare and the value chain. From a lens of Pareto's principle, usually one thing creates a hundred X impact, and it's finding that one thing that nobody else sees that will burn you. A lot of people want to look at the sexy things like cancer research. My assumption is credentialing and background checks are something nobody wakes up going, let's strategically plan for this. But when all hell breaks loose, it might have been that that was the core reason. Help me understand the healthcare value chain and where credentialing fits, because I also think this is applicable for every industry.
Eric Ly: That's why we're so passionate about what we're doing. There's a very interesting graph that I saw recently. If you look over the last 50 years or so, the number of healthcare providers in the industry has remained relatively constant. There's been a constant supply of doctors, a constant supply of nurses. But if you look at that same graph and you layer on the number of administrators that are in the healthcare industry, it has gone up like there's no tomorrow. So if you're providing the same amount of care, but your administrative burden is increasing all the time, this is a symptom of runaway costs in the healthcare industry. We're hopefully part of the solution that bends that curve on administrative costs inside of healthcare. And by the way, credentialing is a key process because it's the path to revenue. It's the path to reimbursement. That's how healthcare and health systems get paid for the care that they provide. So if you can have a doctor that can get credentialed that much faster, from six months down to one month, or nurses on a similar level of improvement, that's going to mean more revenue and better care inside of healthcare. The regulations have gotten even more complicated, but the solutions to address the regulations and deal with compliance have not. We want to solve that. Healthcare is a very complicated industry in terms of compliance, but there are other compliance-heavy industries that have the same issues that we could make more efficient. There's a lot of sexy AI in the front office, interviewing candidates when we talk about talent or HR, doing matching, that sort of thing. But I frankly think there's a ton of opportunity that very few people are focused on in terms of applying AI in the back office. When you can take a big chunk off of the administrative costs and processes in the back office, you're going to win as an organization, delivering care and having more revenue, higher margins. Those are the problems that KarmaCheck is attacking.
