Transcript
yeah. So I mean we said we have three types of customers, right? Three users that use the Fox Hire platform. They all engage with Foxhire for their different purposes, different reasons, right? And so I'll start with those three buyer personas. You got the workers, right? And those happen to be customers too, right? They're getting placed at clients, but if they don't have a good experience, none of this works. So that's that first group, the workers. then you've got our recruiting platform partners. So recruiting partners are going and finding talent to place at clients.
And they need a platform to submit those workers, track their performance, their financials. They need to run quotes to see how much profit they're gonna make on a contract staffing placement via Foxhires platform. they need to know when they're gonna get paid, when the invoices went out. They want to know when users are onboarding and how how fast that's going or not going and what they need to do to get them onboarded, all that stuff, right? So think about like a staffing firm or recruiting firm using that platform. Then the third platform is the client, the end user of the talent.
they're doing things for their part of the of the of the process like approving timesheets, paying invoices, reviewing their metrics, reporting data, accepting or declining expense reimbursements, submissions, all that type of stuff, right? and they have dashboarding and a lot of the same value that the recruiting firms do because they're sort of playing a similar part. but those are the three types of buyers we serve, and they all have their own distinct platforms.
Right. So if you think about like a triangle, right? You got three players, and that triangle itself is the software. And each of those platforms, each of those portals talk to each other. So when a worker submits a timesheet in their portal, that sends you know an automatic message to the client contact that's for that worker, that manager, to submit to approve a timesheet. All the while the recruiter can see what's going on if the timesheet was submitted, if it was approved, if it was declined, right?
All of these three platforms talk to each other so that everybody can see the same stuff. And that's possible because it's our own homegrown software. And that's how people are sort of using those three different platforms.
Yeah, so everything that has happened with Foxhire has been customer driven. So I'll just start there. and the founding of the company was by Mike Kappel. Mike Kappel is still our founder, still involved in the business. And he's a serial entrepreneur. So nineteen eighty-six he stepped away from a a role in engineering. back then it was, you know, systems engineering in eighty-six and he was building computers for
Huge manufacturing facilities. And he I want to start my own business. He literally was like, Who should I sell to? And he said, I want to sell to the headhunting industry for whatever reason, him and his partner. So they started the business 1986 in the basement of his partner's dad's factory. All right. So they're in the basement and they're legit in there with rats and snakes and no AC. And they've got a service idea to sell to recruiting and staffing agencies a split network, which allows
a a recruiting firm with the candidate and a recruiting firm with the client to split a deal, right? Make a placement together and split the profits. That was the first business. And through that process, they started selling to recruiting and staffing agencies. They started their network with 12 members and they grew it to thousands of members. That now still today, Top Echelon Network still exists. All right. That business exposed them to all the needs of the recruiting and staffing industry, the contingent workforce industry. And through that process in 1992,
Right. So six years later, they started what our business is now Foxhire. They called it nationwide contracting interchange. Okay. That started in 1992. Not the greatest name. I think Fox Hire is a slight improvement. but they saw the need for recruiting firms to be able to place contract and temporary workers. They needed a payrolling back office engine to make that possible. Right. Because you've got in the 80s and 90s, headhunters, they're working off a Rolodex. They don't have technology, they don't have ATSs even back then, right? They're just trying to find people for jobs.
And when they found people that they wanted to put on contract, they had no way to deliver that. And that's why Fox Hire was born. And so at first we were built to help facilitate that use case, help staffing firms offer contract staffing. All right. and through that entire process, we contracted with thousands and thousands of clients. Right. We've got data in our system all the way back from 1992. We were selling to at the time Verizon and then you know, big manufacturing firms and
hospital systems, right? And like I said, it's customer driven. So we began to get a lot of customers in two distinct areas and a couple big ones specifically, healthcare and education. Right? And so we b began in the ear the late 90s, early 2000s, building our internal software system, which we call Foxware, right? So we're not built on Salesforce or Oracle, right? We're built on our own internal ERP system of record. And that software is built for
our needs and our customers' needs, specifically healthcare and education, because that's where our customers took us back then. Right. So fast forward to to 2017, we decided, hey, we don't just want this software for internal use. We need it for external use. We need our customers to be able to access our storefront via software platforms. And that's where those three portals came from. Right. So the worker portal, the client portal, and the recruiter recruiter portal.
And in that same process, we identified that not just recruiting agencies need our services, but the clients of those agencies also need our services because direct sourcing was really growing. And that's where I came in and tried to build the business. And so the Fox era story is really long. Through that process, we did try to trademark the term employer of record in the year 2000. So you're right. I'm not sure that we are first. I think IES would have something to say about that because I think they're like 50 years old and we're like 33 years old. But it's a it's a
It's a startup with old roots. That's what Foxair is. It's a reinvention of our how we do business, not what we do. And that's through the software. and just to speak to our software prowess, from Top Echelon contracting Foxair today, they built an entirely separate payroll business, payroll software business called Patriot Software, which has 80,000 plus small business customers that run payroll on our software. Right. So from end to end now, we've built this entire platform from internal, external.
And all of that data flows into payroll, right? At the end of the day, that's the end point of all this data, goes to payroll, and that's on our own software too. That's payroll. That's Patriot. So that entire process was built over a long period of time. And again, it's customer driven and was built for solving problems that actual customers had.
